Welcome to YEFASO! By accessing or using our website https://yefaso.com/ (the “Website”), you agree to be bound by these Terms of Service and our Privacy Policy. Please read them carefully before using our services.

1. Acceptance of Terms

By using our Website or making a purchase, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our Website or services.

2. About Us

YEFASO operates an online store that sells women’s shoes. Our website is designed to provide customers with an easy and efficient shopping experience.

• Website: https://yefaso.com/
• Customer Service Email: service@yefaso.com

3. Products and Pricing

We strive to ensure that the products listed on our Website are described accurately, and their prices are correct. However, we do not guarantee the availability of products at all times or the accuracy of information provided.

• Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products available for purchase.
• Pricing: Prices for products are listed in USD or the local currency of your shipping address. We reserve the right to change prices at any time without prior notice.
• Product Descriptions: We make every effort to display product details and images accurately, but we do not guarantee that the descriptions are error-free.

4. Order Process

• Order Confirmation: Once you place an order on our Website, you will receive an order confirmation email. This email acknowledges that we have received your order, but it does not constitute an acceptance of the order.
• Order Acceptance: We reserve the right to refuse or cancel an order for reasons such as product unavailability, pricing errors, or suspected fraud. Your order is accepted only when we ship the products to you.
• Payment: Payment must be made at the time of purchase. We accept payment via various secure payment methods, including credit/debit cards and online payment gateways. You are responsible for providing accurate payment details.
• Shipping: We will process and ship your order within the stated timeframes. Shipping fees will be calculated at checkout based on your location and the shipping method selected.

5. Shipping and Delivery

• Shipping Methods and Delivery Times: We offer various shipping options. Delivery times may vary depending on the shipping method, destination, and customs processing times.
• Customs and Import Duties: International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day return and exchange policy.

• Eligibility for Returns: To qualify for a return, the item must be unused, unworn, and in its original packaging. Shoes must not show any signs of wear.
• Return Process: To initiate a return, please contact us at service@yefaso.com within 30 days of receiving your order. We will provide you with instructions on how to return the item.
• Refunds: Once we receive your returned items and verify their condition, we will process your refund. Refunds will be issued to the original payment method.

7. Account Registration and Security

• Account Creation: You may create an account on our Website to facilitate easier future purchases. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
• Account Accuracy: You agree to provide accurate and current information during the registration process. Please update your account details as necessary to keep them current.

8. User Conduct

By using our Website, you agree not to:

• Engage in any activity that could harm, disable, overburden, or impair our Website.
• Use any automated system or software to extract data from our Website without our consent.
• Impersonate any person or entity, or misrepresent your relationship with any person or entity.

9. Intellectual Property

• Copyright and Trademarks: All content on our Website, including product images, descriptions, logos, and text, is the property of YEFASO and is protected by copyright, trademark, and other intellectual property laws.
• Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes.

10. Limitation of Liability

• Disclaimer of Warranties: Our Website and all products are provided “as is” and without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of any content or product descriptions.
• Limitation of Liability: In no event shall YEFASO be liable for any indirect, incidental, special, or consequential damages arising out of your use of our Website or products.

11. Indemnification

You agree to indemnify and hold YEFASO, its officers, employees, and agents harmless from any claims, damages, or expenses arising from your use of the Website or violation of these Terms of Service.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Hong Kong. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review these terms periodically.